Your Privacy Is Our Responsibility

This Privacy Policy ("Policy") is issued by the 4k999 platform ("we", "us", "Platform") and applies to all users ("you", "user") of the website 4k999.lat. When you visit our website, create an account, or use any of our services, you agree to the terms of this Policy.

We believe that your privacy is a fundamental right. The 4k999 platform never misuses your information or sells it to third parties. The purpose of this Policy is to inform you with full transparency about how your data is handled.

This Policy may be updated at any time. When changes are made, the updated version will be published on the website along with the date of the change. It is your responsibility to review this Policy regularly.

Information You Give Us

When you register on our platform or contact us, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Preferred username and password
• Residential address and country
• Payment-related information (such as your bKash, Nagad, or Rocket number — we do not store full card numbers)

Technical & Usage Information

When you browse our website, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Pages you visited and time spent on them
• Referral source (the link you came from)
• Login time and date

Cookie Usage

Our platform uses cookies and similar tracking technologies. These are used to improve your browsing experience, maintain your login session, and analyse platform performance. You can disable cookies in your browser settings if you wish, though doing so may affect some platform features.

The 4k999 platform uses your information only for the following purposes:

• Account management: Creating, managing, and securing your account.
• Identity verification: Confirming age and preventing duplicate accounts.
• Transaction processing: Completing deposits and withdrawals via bKash, Nagad, and Rocket.
• Customer support: Responding accurately to your questions, complaints, or requests.
• Security & fraud prevention: Detecting suspicious activity and ensuring platform security.
• Service improvement: Analysing user experience to further improve the platform.
• Legal compliance: Retaining data in accordance with applicable laws and regulations.
• Responsible gaming: Monitoring user behaviour to prevent excessive gaming and providing support when needed.

Your Data Is Never Sold

4k999 never sells, rents, or shares your personal information with third parties for commercial purposes. However, information may be shared in the limited circumstances below:

When Information May Be Shared

• Service provider partners: With selected trusted partners for payment processing, technology services, or customer support — only the necessary information and under strict confidentiality agreements.
• Legal obligations: In response to a valid order from a competent court or authority.
• Fraud prevention: To assist relevant authorities in investigating fraud, money laundering, or other illegal activity.
• With your consent: In cases where you have given explicit permission.

Before sharing information with any third party, we ensure they comply with appropriate data protection standards.

The 4k999 platform has implemented industry-standard technical and administrative measures to protect your information:

• SSL encryption: Every data transmission on our website is encrypted using SSL (Secure Socket Layer) technology.
• Password hashing: Your password is never stored in plain text — it is converted using a strong hashing algorithm.
• Restricted access: Only authorised staff can access the necessary data, and every access is logged.
• Regular security audits: Security audits are conducted regularly to identify system vulnerabilities.
• Data backups: Your information is regularly backed up on secure servers.

We retain your information only for as long as necessary or legally required. Specifically:

• Active accounts: Your information will be retained for as long as your account remains active.
• After account closure: Even after an account is closed, certain information may be retained for a specified period in accordance with legal and financial regulations.
• Transaction records: Financial transaction data is retained for an extended period for accounting and legal purposes.
• Technical logs: Server logs and security-related data are retained for a limited period.

Once the specified retention period ends, your information is securely deleted or anonymised so it can no longer be linked to you.

As a user of 4k999, you have the following rights regarding your own information:

• Right to access: You have the right to request information about what data we hold about you.
• Right to rectification: If any of your information is incorrect, you can request a correction.
• Right to erasure: In certain circumstances (where there is no legal obligation to retain it), you can request that your information be deleted.
• Right to restrict processing: In certain cases, you can request that processing of your information be temporarily paused.
• Right to portability: You can request your information in a common format.
• Right to object: You can object to the use of your information for a specific purpose.

To exercise any of these rights, please contact our support team. We will do our best to assist you.

The 4k999 platform is intended exclusively for individuals aged 21 and above. We do not intentionally collect any information from minors.

Age is verified at the time of registration. If a user registers with false information and it is subsequently proven that they are under 21, the account will be closed immediately and the associated information will be deleted.

If you believe a minor is using our platform, please contact us.

We take the utmost care regarding financial transactions. The 4k999 platform currently supports payments via bKash, Nagad, and Rocket.

• Your complete mobile wallet details are not stored on our servers.
• Only the minimum information necessary for transaction verification is processed.
• An encrypted connection is used for every transaction.
• Suspicious transactions are automatically flagged and reviewed.

Our platform may occasionally contain links to third-party websites (such as payment gateways or game provider portals). We are not responsible for the privacy practices of these external sites.

When you leave our platform and visit another website, that site's own privacy policy will apply. We therefore recommend reading the privacy policy of any third-party site before using it.

4k999 reserves the right to change or update this Privacy Policy at any time. In the case of significant changes:

• A notice will be posted on the main page of the website.
• Registered users may be notified by email.
• A "Last Updated" date will be displayed at the top of the page.

If you continue to use the platform after a new policy is published, it will be assumed that you agree to the updated policy. Please visit this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our support team is available 24/7:

• [email protected]
• Website live chat — support available in both Bengali and English

After verifying your identity, we will respond to your request as quickly as possible.